Getting it back to us

All our products are manufactured to the highest GMP (Good Manufacturing Practice), standards in an ISO Class 8 Pharmaceutical clean room. In short, we are the bee’s knees!

However, should you choose to do the unthinkable and return an item, we WILL cry – buckets! But, once we have mopped away our floods of tears, drawn a bath, listened to Enya on repeat and otherwise pulled ourselves together, we will be happy (NOT!) to exchange or refund your purchase providing our terms and conditions (below) are met.

One off purchase customers:

Please return your item to us within 30 days from purchase and we will be happy to give you a full refund as long as the returned item meets our terms and conditions. Please make sure to include your delivery note in the return packaging so we know who you are (we are not psychics!).

Please get in touch with support@nudehealth.co.uk to inform us about the return with details of your order and order number. If you do not inform us of the return, we will be unable to process it.

Subscription customers:

Should you wish to return one or more of the items that make up all or part your 90-day subscription please do so within 30 days of the item(s) being delivered to you. We will be happy to provide you with a full refund as long as the returned item(s) meets our terms and conditions. Please make sure to include your delivery note in the return packaging so we know who you are (we are still not psychics!).

Please get in touch with support@nudehealth.co.uk to inform us about the return with details of your order and order number. If you do not inform us of the return, we will be unable to process it.

Please note, you can cancel or amend your subscription by visiting MY ACCOUNT at any time. If you have any questions as to how to do so, please contact support@nudehealth.co.uk .

Bundles:

Whether a one-off purchase or forming part or all of your subscription, should you wish to return a bundle of more than one item, you will need to send these back together, making up the whole bundle, in one package.

Please do so within 30 days of the item(s) being delivered to you. We will be happy to provide you with a full refund as long as the returned item(s) meets our terms and conditions. Please make sure to include your delivery note in the return packaging so we know who you are (you guessed it – we are still not clairvoyants).

Please get in touch with support@nudehealth.co.uk to inform us about the return with details of your order and order number. If you do not inform us of the return, we will be unable to process it.

Return Postage:

Sadly (sincere weeping face), and unless in the case of extraordinary circumstances, we are unable to reimburse you for the cost of returning any items to us. Should you decide to return an item we ask that you use a tracked service so you can be confident of its whereabouts and safe return to us. Please contact support@nudehealth.co.uk to provide tracking information.

Terms and conditions

  • Only your most recent order can be returned.
  • Returns must be sent within 30 days of you receiving the item(s).
  • Returned items must be unopened, undamaged and in their original packaging.
  • Refunds will be processed within 48 hours of the items being received at our premises following inspection.
  • It can take up to 3 – 10 business days (depending on your bank) to receive your refund.
  • Refunds will be made to the same payment method used for the purchase.
  • We provide one refund per account.
  • We ask that returned items are sent using a tracked service whether that be through Royal Mail or any other courier. If you decide to return an item to us using a provider other than Royal Mail, please let us know the name of the carrier and tracking number in advance so we can locate the item just in case it goes missing.
Made in the UK

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If you subscribe, you save.

You trust in us; this is how we thank you.

Free Postage

90 day cycle

Less packaging

Identical convenience

Lower carbon footprint

Review, control, update, amend, add to, take away from or cancel your subscription at any time

Far cheaper equivalent monthly cost, than our competitors

Example cost benefit:

Nude Mega Multi - 90 day serving

One off:

£16.99 - £5.66/month equivalent

Subscription:

£13.59 - £4.53/month equivalent

The finest Ingredients

Only the finest raw form ingredients are utilised in Nude products. Raw ingredients are sourced with supporting certificates of analyses and evidence of testing. They are then checked again for colour, scent and weight.