Getting it to you

FREE UK Delivery on EVERYTHING!

Whether you choose to subscribe or purchase our products as a one off, you will never pay for delivery!

Why? Because everyone hates paying for postage!

We won’t be sneaking in any add ons or additional charges at checkout. You buy our products; we get them to you! 

Delivery to Non-UK Destinations

Given that no one seems to understand what on earth is going on with Brexit and its impact on international mailing, we are sticking to good old Blighty. We are therefore not currently offering delivery to non-UK destinations because simply, we have no idea how to!

How we get our little ‘gems’ to you

We send our items via the good old British babe, Royal Mail. All deliveries are free and sent via Second Class tracked mail to ensure that you know, we know, where your products are. Afterall, they are not going to swallow themselves should they get lost!

One off Purchases

One off purchases should be with you 2-3 working days from the date of order

Subscribing Customers

Our subscription works on a 90-day cycle (less packaging, less waste, more environmentally friendly). Our system will notify us when your next delivery is due, and our warehouse team will ensure your products are shipped out to you. We usually dispatch your orders between the 80th and 85th day of your cycle so as to ensure you do not go without. You will receive an email from support@nudehealth.co.uk when your products have been shipped and your account billed.

Royal mail

The Royal Mail state that 90% of their Second-Class mail arrives in 2 days, but if yours doesn’t WE have the following advice:

Get angry

Stomp around

Let rage prevent you from sleep

Then, when you are sufficiently infuriated, we recommend that you head back to nudehealth.co.uk and buy Tranquility to calm yourself down; The Big T for your poor stompy joints and Sleepy Head so you can get that head down, and if you fail on the beauty sleep, not to worry, we will have you covered with You Beauty.

The Royal Mail however advise that you do the following:

Is it less than 4 working days since the item was posted to you?

If so, hold tight, it’s probably on its way but may have been held up by an incomplete address, no Postcode, or unusual circumstances.

Has it been between 4 and 14 working days since the item was posted to you?

If so, your mail is officially delayed and you should check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where mail may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.

Have 14 working days passed since the item was posted to you?

The Royal Mail will now class your item as lost. You must email us clearly declaring that you have not received the item. We will use this email as evidence in our claim for a lost item and you may be contacted by the Royal Mail regarding this. When we receive your emailed declaration will either send you a replacement or give you a refund.

Please send us an email at, support@nudehealth.co.uk stating your order reference number and confirming that you have never received the item as we will pursue the issue with the Royal Mail for compensation and your letter will be used as evidence.

NOTE: We cannot refund or replace items that the Royal Mail has lost until after 14 working days have passed.

Know-it-alls!

What happens on Bank Holiday Weekends?

Other that hoping you are having a cracking one we ask that you please allow additional time for your orders to arrive over the bank holiday. We suggest allowing an additional 2-3 days for your packages to arrive to allow for delays within the Mail.

Made in the UK

Why subscribe?

If you subscribe, you save.

You trust in us; this is how we thank you.

Free Postage

90 day cycle

Less packaging

Identical convenience

Lower carbon footprint

Review, control, update, amend, add to, take away from or cancel your subscription at any time

Far cheaper equivalent monthly cost, than our competitors

Example cost benefit:

Nude Mega Multi - 90 day serving

One off:

£16.99 - £5.66/month equivalent

Subscription:

£13.59 - £4.53/month equivalent

The finest Ingredients

Only the finest raw form ingredients are utilised in Nude products. Raw ingredients are sourced with supporting certificates of analyses and evidence of testing. They are then checked again for colour, scent and weight.